1. Activity Review and Disqualification: The company reserves the right to review participants' actions for rule violations, such as manipulation, identity falsification, multiple accounts, or fraud. Any violation may result in disqualification and forfeiture of prizes.
2. Technical Issues Disclaimer: The company is not responsible for system errors, delays, or incorrect notifications caused by technical issues beyond its control. The event will proceed without compensation for such issues.
3. Violation Handling: Participants violating the terms will lose their eligibility. Invalid winning tickets will be redrawn, and prizes will be canceled if violations are discovered.
4. Winners and Regional Restrictions: Winner lists will follow the official announcement. The event is only open to participants in regions where the app is available.
5. Chance-Based Prizes: Prizes are awarded by chance. Participation or purchasing products does not guarantee any specific prize.
6. Event Rules and Liability: By participating, players agree to the rules. Violations may lead to disqualification, and participants are liable for damages caused to the company or third parties. Each Royal Ticket can win only one prize, and the prize order will follow the sequence of the live event program. The official reserve the right to adjust and interpret the event rules.
7. Prize Collection: The winner must submit their email address through our event website within 14 days after the live lucky draw ends. Any unclaimed or returned prizes will be forfeited. Winners will receive their rewards of equivalent value rewards through secure email delivery.
8. Right to Modify or Terminate: The company reserves the right to replace prizes, modify, or terminate the event without prior notice.