SUPPORT
SUPPORT
Last modified: April 28, 2025
Introduction
Welcome to CASINONIA ! We’re excited to have you here. Casinonia Slots is operated by PACIFY SERVICE CO.
LTD. ("we" or "Casinonia "), and we highly value your privacy. This Privacy Policy explains what
information we collect, how we use it, and how we protect it.
By using our service, you agree to how we handle your data as described below. If you don’t agree,
you’re free to stop using our service. Since we may update this policy from time to time, we encourage
you to check back regularly.
1. Information We Collect
We collect personal information to provide and improve our services. Here’s what we collect and how:
- From Third-Party Apps (e.g., Facebook): If you connect through a third-party app, we may receive details like your name, profile picture, user ID, email, location, and friend list. Check their policies for more details.
- Cookies & Automated Data: We use cookies and tracking technologies to make your experience smoother. You can manage cookies in your browser settings.
- Information You Provide Directly: When you sign up or use our services, you may give us your name, email, birthdate, and preferences. Your profile may include usernames, pictures, and game activity.
- User Content & Communication: We may store messages, comments, or other content you share to improve our services and maintain safety.
- Payment Information: Purchases are handled by third-party payment processors. While we don’t store financial details, we may receive transaction-related data.
- Customer Support & Other Sources: When you contact support, we collect the necessary information to assist you. We may also receive data from external sources to improve your experience.
2. How We Use and Share Your Information
(1) We use your information to:
- Provide and improve our services.
- Help you connect with other players.
- Offer support and security.
- Show relevant ads and promotions.
- Comply with legal obligations.
- International Data Transfers: To provide you with comprehensive services, we may transfer your
personal data to countries or regions outside your location, including but not limited to our
affiliates, partners, cloud service providers, or international companies such as Apple. We will
take appropriate security measures when conducting cross-border transfers to ensure that your data
is adequately protected and complies with local regulatory requirements.
If you consent to us sharing relevant personal data with Apple to facilitate the review of application refund requests, the data may be transferred to Apple's operational locations, such as the United States or other jurisdictions. You may withdraw your consent at any time, following the instructions in the "Managing Your Information" section.
(2) Who We Share It With:
- Aggregated Data: We may share non-personalized data for research and marketing.
- Friends & Other Players: Your profile and game activity may be visible to others.
- Advertisers: We don’t share personal data without your consent, but ads may be customized based on collected data.
- Service Providers: We work with trusted third parties for payments, hosting, and analytics.
- Business Transfers: If we merge or get acquired, your data may be transferred.
- Legal Compliance & Safety: We may disclose information if required by law or to prevent fraud and abuse.
- Providing Data to Apple: To assist in processing your application refund requests, we may need to provide Apple with certain personal data, including but not limited to transaction records and application usage data. We will only share this data with Apple after obtaining your explicit consent. You may withdraw your consent at any time. Please refer to the " Managing Your Information " section for the withdrawal process. Withdrawal of consent does not affect any data processing activities that occurred before the withdrawal but may impact the progress of your refund request.
(3) Managing Your Information
- Access & Updates: Want to check or update your data? Contact us at [email protected].
- Delete Your Data: You can request data deletion by emailing us with "Delete My Account" in the subject line.
- Managing Third-Party Data: Adjust privacy settings directly on platforms like Facebook.
(4) Keeping Your Data Secure
We take reasonable security measures, but no system is foolproof. Here’s how you can help:
- Keep your account secure by using a strong password.
- Log out when using shared devices.
- Be cautious when sharing information online.
(5) Additional Security Notes
- Legal & Safety Compliance: We may disclose data to meet legal requirements or protect users.
- International Data Transfers: Your data may be stored or processed in other countries.
- Retention Policy: We keep data as long as needed for business or legal purposes.
(6) Modifications to This Privacy Policy
This Policy may be updated due to changes in regulations or technological advancements. Updates will be announced within our Services. By continuing to use the Services after such updates, you acknowledge and agree to the revised Policy.
(7) Opinions and recommendations
For any inquiries regarding this Policy or personal data, please contact our customer support at [email protected].